Lachlan Rodgers

Directors
Ballarat, Victoria
Time with Cavalier Homes: 2+ years

It was Lachlan Rodgers’ years of experience and eye for detail that caught the attention of Cavalier Homes Australia.

Lachlan had spent 15 years in the building industry, including four years of running his own business, when Cavalier approached him with the idea of becoming a franchisee.

“I was working for myself and doing a lot of heritage renovations and high-end building,” he said.

“They came to us and it seemed like a really interesting way of doing things, so we decided to give it a go.”

Lachlan is now using his expertise to build beautiful homes in the Ballarat area, and prides himself on the professional finishing touches on each home and the quality of the sub-contractors used during the building phase.

He said customer service is always at the front of his mind and being part of Cavalier Homes Australia enabled him to give the best possible service to his clientele.

“It’s another way for us to give our customers a great experience,” he said.

“Cavalier is there for anything we need to know – we give them a call and they get onto it straight away.”

Kumaran Naidoo & Neville Govender

Directors
Melbourne West, Victoria
Time with Cavalier Homes: 2+ years

For Kumaran Naidoo and Neville Govender, the choice to become franchisees for Cavalier Homes Australia was simple.

Kumaran had worked in the construction industry for a number of years and Neville had previously been a franchisee of a national restaurant, and they decided to take on two Cavalier Homes franchises – Melbourne West and Wyndham, both in Victoria.

“Neville knew all the benefits of being part of a franchise and I came from the industry – we know what works and what doesn’t work,” Kumaran said.

“You get the support that comes with a franchise and you don’t have to start from scratch – you’re buying into a system.”

Taking on two franchises may seem like a lot of work, but Kumaran said they were able to run both as one business as they were in close proximity to each other.

“We’re in massive growth corridors so it’s been great to have the support of Cavalier Homes behind us,” he said.

“There’s lots to be done when you’re first starting out, and the enjoyment is in getting it to the stage where it works well.”

Ben Heaft

Director
Greater Newcastle, New South Wales
Time with Cavalier Homes: 12 months

What were you doing prior to joining Cavalier Homes?

“I had worked as a Site Manager for the past 12 years in the commercial construction sector before starting my own business as a builder focusing on renovations and extensions”.

What was the deciding factor to join Cavalier Homes?

“The openness and responsiveness to all my questions and queries during my due diligence process and the flexibility they offered with a payment package along with the great home designs they already had and the new designs we discussed, to suit my territory, that they agreed to create”.

Has the after sales service support delivered to your expectations?

“Yes. During the transition period, learning new computer systems and sales techniques, whilst also running my current business, every time I’ve rung for guidance, the help has been great.  Everyone in the team has always been happy to help were ever they can”.

What is the one thing that you have enjoyed being apart of Cavalier Homes Franchising?

“It really is my own business.  I don’t feel like I’ve got anyone breathing down my neck pushing me or telling me how to do things. The conversations are always two way and the guys are full of knowledge”.

Angus Thomson

Director
Central West, New South Wales
Time with Cavalier Homes: 12 months

What were you doing prior to joining Cavalier Homes?

“Working as a sole trader in carpentry doing small renovations and subcontracting to local builders”.

What was the deciding factor to join Cavalier Homes?

“I was looking at other building franchises prior to purchasing Cavalier Homes and what made me choose Cavalier Homes was the directors own and run a franchise and are continually developing new strategies and programs to streamline the back of house process, developing new plans and strengthening the brand. The time I was able to spend with the directors and the Cavalier Homes Australia team was invaluable in making the decision to proceed with purchasing”.

Has the after sales service support delivered to your expectations?

“Yes, the Cavalier Homes team is always available to assist with questions or support. The Cavalier Homes Australia work with you to develop business goals and provide support to get you to your own goals yearly. Cavalier Homes Australia Manager checks in Weekly with you to see how you are going and where you are up to with your business and if there is anything he can do to help you achieve your business goals”.

What is the one thing that you have enjoyed being apart of Cavalier Homes Franchising?

“The wider team support between Cavalier Homes Australia and the other franchisee owners. Whilst we are separate companies we all work together to support each other. The national buying power with suppliers puts you in front of the competition”.