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Privacy Policy
CAVALIER CORPORATION is committed to respecting the privacy of individuals and to complying with the Federal Privacy Act. This policy contains an overview of our privacy practices for your information.
INFORMATION WE COLLECT
We collect information from you for services and products by telephone, facsimile, email and in person.
The information is collected for the purpose of providing you with the information on the services and/or products you have requested.
If you give us incomplete or inaccurate information, we may not be able to provide the services and/or products for you or it may affect delivery of the service and/or product.
If you consent we may also use for personal information to keep you informed about new products or services we offer. If you do not wish to receive this information you may advise us at any time.
DISCLOSURE OF PERSONAL INFORMATION
We disclose information about you for purposes which are necessary to carry out the services and/or provide products including:
- To the relevant local authority in the process of obtaining approval to the construction works;
- To suppliers, subcontractors, and contractors where necessary;
- If necessary for debt recovery functions;
- If the disclosure is required by law;
- To conduct appropriate checks for credit worthiness and fraud;
- If you have consented to our disclosing the information about you; and
- To carry out surveys for customer satisfaction.
SECURITY OF PERSONAL INFORMATION
We take all reasonable steps to protect your personal information from misuse, loss, unauthorised use, modification or disclosure. We take all reasonable steps to ensure the information we hold about you is up-to-date and accurate. Please contact us to advise of any changes in your personal information details.
ACCESS TO INFORMATION
You may contact us at any time to request access to the personal information we hold about you. You may contact us either by telephone or in writing or via email. If we are unable to provide any part of the personal information we hold about you we will let you know why.
COMPLAINTS HANDLING
If you have a complaint about the way we have handled your personal information, please contact us to discuss the complaint with our privacy officer. Alternatively you may put the complaint in writing. We will respond to your complaint quickly. If you are not satisfied with our response to your complaint, then you may contact the Privacy Commissioner. Contact details for the Privacy Commissioner are available on the Privacy Commissioner's website at www.privacy.gov.au
RETENTION OF PERSONAL INFORMATION
Information is keep for a maximum period of 7 years.
SALE OF BUSINESS
If we sell the whole or substantially all of our assets at any time, the new owner of the business will receive the personal information we hold about you for the purpose of continuing to conduct the business.
USE OF OUR WEB SITE
Information collected via the web site will only be used for the specific purpose of the enquiry.